{"wiki":"en","slug":"agfeo-es516","markdown":"<tags data-tags=\"Telefonanlagen;Einrichtungshilfen;\"/>\n\n# Help for AGFEO® ES 516\n\n<!-- block: einrichtungshilfe -->\n## 1. Setup guide\n\nThis setup guide describes how to put a Behnke Station into operation as a SIP extension on an AGFEO® ES 516 telephone system. In the following, we assume that the basic configuration of the AGFEO® ES 516 telephone system has already been completed, and we limit ourselves exclusively to the steps required to put the Behnke Station into operation.\n\n%[NOTE_REQUIRES_BASIC_SETUP](NOTE_REQUIRES_BASIC_SETUP)%\n\n<!-- block: einrichten-des-teilnehmers-fuer-die-behnke-stati -->\n### 1.1. Setting up the extension for the Behnke Station\n\n%[NOTE_MINIMAL_SETUP_OF_TK_USER](NOTE_MINIMAL_SETUP_OF_TK_USER)%\n\n- Open the AGFEO® management console in your browser\n- Log in with your administrator account.\n\n![AGFEO® management console, login window](uploads/dbc0fb161db1dc856ceb097c71d89da0/AGFEO_ES_516_01.png)\n\n- In the menu at the top left, in the section **Hardware**, click **Device settings**\n\n![AGFEO® management console, menu item \"Device settings\" highlighted](uploads/4594e4ee80e1147826df892f390f820e/AGFEO_ES_516_02.png)\n\n- Click **Create device** (see Fig. 3)\n\n![AGFEO® management console, button \"Create device\" highlighted](uploads/7d0aed5fec1312faa92f45d6a8364090/AGFEO_ES_516_03.png)\n\n- A dialog box opens in the browser\n- For **Device type**, select the value **SIP-TFE**\n- Confirm the selection by clicking **Add**\n\n![AGFEO® management console, dialog window \"Create device\"](uploads/23ce35b2cbb6e667635df7041ff5a0ed/AGFEO_ES_516_04.png)\n\n- Navigate to the right-hand side of the browser, to the section headed by the operating mode (**SIP-TFE**).\n- There, in the input field **User**, define a user name for the Behnke Station.\n- Also define a password for the Behnke Station in the input field **Password**.\n- Make a note of this information for later, as you will need it to configure the Behnke Station.\n- Under **DTMF digits - Open**, enter the code for controlling the door opener (default setting **0#**)\n- Make a note of the numbers for the buttons of the Behnke Station. These are needed in the next step.\n- If you need more than the four buttons already created, simply create them using the **Create door button** button and make a note of these as well.\n\n  **Video retrieval with a Behnke Station with camera** <br>\n  _This section is only necessary if you want to use a camera_\n\n  - Navigate to the input field **Video stream URL (MJPG)**\n  - In this input field, enter the URL for retrieving the video stream from the Behnke Station. It has the following format:\n  \n    <code> http://{IP address of your Behnke Station}:8080?key=<Password for the IP camera>&.mjpg </code>\n\n  - Navigate to the input field **Still image URL (JPG)**\n  - In this input field, enter the URL for retrieving a still image from the Behnke Station. It has the following format:\n\n    <code> http://{IP address of your Behnke Station}:8080?key=<Password for the IP camera>&.jpg </code>\n\n  <b>Note:</b> The URLs are only valid if you use a camera that is connected to the Behnke Station. If you use an external camera, please refer to its manual for the URLs.\n\n \n- Then click the **Apply** button to save the configuration.\n\n![AGFEO® management console, overview \"Create user\"](uploads/62ecea76d387b2137f3edc9176544973/AGFEO_ES_516_05.png)\n\n- At the top in the menu bar, in the section **Call distribution**, click the menu item **Doors**\n\n![AGFEO® management console, menu item \"Doors\" – overview](uploads/4c3f6fbfc7ab98e8e3c6ab559eff8449/AGFEO_ES_516_06.png)\n\n- Here, click the **Create door call distribution** button\n- Select the button of the Behnke Station to which you want to assign a phone number\n\n![AGFEO® management console, button \"Create door call distribution\" highlighted](uploads/3f5d37b49738895702154e118e001aec/AGFEO_ES_516_07.png)\n\n- The selected button should now appear in the list.\n- Highlight the button by selecting it with a left click.\n- Navigate to the right, to **ACTION: CALL USER**\n- Click **No call target**\n\n![AGFEO® management console, action \"Call user\" highlighted](uploads/0160ee96058ff50b1ebb99719bd0d34e/AGFEO_ES_516_08.png)\n\n- A new window opens showing all users created in the telephone system.\n- Select the user that the Behnke Station should call when the corresponding button is pressed.\n- Close the window\n- Save the configuration by clicking **Apply**.\n\n![AGFEO® management console, overview \"User selection\"](uploads/6d7cbdea7ebe02cc0d8e6ed3e0fcfa1b/AGFEO_ES_516_09.png)\n\nThe configuration in the AGFEO® management console is now complete. In the next step, follow the configuration of the Behnke Station.\n\n<!-- block: konfiguration-der-behnke-station -->\n### 1.2. Configuring the Behnke Station\n\n%[SIP_KONFIGURATION_BS_1](SIP_KONFIGURATION_BS_1)%\n\n   | Behnke Station field             | AGFEO® ES 516 value                       |\n   | -------------------------------- | ----------------------------------------- |\n   | Phone number/User name           | User name (see Device settings)           |\n   | User ID                          | User name (see Device settings)           |\n   | Password                         | Password (see Device settings)            |\n   | Server                           | IP address of your AGFEO® system          |\n  \n%[SIP_KONFIGURATION_BS_2](SIP_KONFIGURATION_BS_2)%\n\n<!-- block: faq -->\n## 2. FAQ\n\n<!-- block: faq-es-gibt-ein-problem-mit-der-verstaendigung-s -->\n<details>\n   <summary>There is a problem with communication:<br>\n   <ul>\n      <li>poor/tinny voice quality</li>\n      <li>what is said outside cannot be heard inside</li>\n      <li>when someone speaks outside, you hear yourself through the loudspeaker</li>\n   </ul></summary><br>\n   <ul>\n      <li>In the AGFEO® system, as a test, please tick <b>Always set up voice path via the system</b> in the <b>Device settings</b> for the SIP extension of the Behnke Station. This setting is recommended for all extensions that are not system terminals. Alternatively, the Behnke Station can simply be set up as a <b>SIP-TFE</b> on the system (see the setup guide above).</li>\n\n      <li>There may be a problem with the audio codecs. As a test, please click the menu item %BS_MENU_SIP_TELEFON% in the left sidebar and, in the section <b>Voice codecs</b>, allow only one codec or, if necessary, try different codecs one after another. There are known cases in which only G.726 could be used, and other cases in which one of the two G.711 variants had to be selected.\n      </li>\n   </ul>\n</details>\n<br>\n<!-- block: faq-bei-verwendung-einer-gegenstelle-mit-videoan -->\n<details>\n<summary>\nWhen using a remote device with video display (e.g. Gigaset® Maxwell 4, Maxwell 10, Auerswald® COMfortel® or a bintec-elmeg® device), the video image is not displayed when the Behnke Station calls.\n</summary><br>\n   The Behnke Station is set up on the system as a <b>SIP-TFE</b>. All communication then runs via the telephone system (both SIP and RTP with audio). In the SIP INVITE to the remote device, the system replaces the phone number of the Behnke Station with a different number. If the phone number of the Behnke Station is entered as the SIP ID in the terminal device, the call can therefore not be matched, and the terminal device does not retrieve the video. First you need to find out which number the bell button has on the system. Each call button of the Behnke Station is assigned a number (by default 80 for call button 1, 81 for button 2, etc.). In the remote device, the SIP ID to enter is then not the phone number of the Behnke Station but <b>23<button number></b>. So if the button has the number 80 on the system, you must enter <b>2380</b> here.\n</details>\n","lastModified":"2026-10-14T13:47:15+02:00"}