{"wiki":"en","slug":"easybell","markdown":"<tags data-tags=\"Telefonanlagen;Einrichtungshilfen;\"/>\n\n# Help for easybell®\n\n<!-- block: einrichtungshilfe -->\n## 1. Setup guide\n \nThis setup guide describes how to put a Behnke Station into operation as a SIP subscriber on an easybell® cloud PBX. In the following, we assume that the basic configuration of the easybell® cloud PBX has already been completed, and we limit ourselves exclusively to the steps required to put the Behnke Station into operation.\n\n%[NOTE_REQUIRES_BASIC_SETUP](NOTE_REQUIRES_BASIC_SETUP)%\n\n<!-- block: einrichten-des-teilnehmers-fuer-die-behnke-stati -->\n### 1.1. Setting up the subscriber for the Behnke Station\n\n%[NOTE_MINIMAL_SETUP_OF_TK_USER](NOTE_MINIMAL_SETUP_OF_TK_USER)%\n\nEach Behnke Station must be registered manually on the cloud PBX. It is not possible to provision the Behnke Station.\n\n- Open the easybell® customer portal.\n- Log in with your administrator account.\n\n![easybell® customer portal, login page](uploads/b4d27373f731d7d10cf92573a9a520ea/easybell_01.png)\n\n- Navigate to **Cloud Telefonanlage** (Cloud PBX).\n- Click on the section.\n\n![easybell® customer portal, Cloud PBX section](uploads/347c00666df11cf28ff7f0830d506489/easybell_02.png)\n\n- Navigate to the section **Nebenstellen und Rufgruppen** (Extensions and call groups).\n- Click the **(+) Hinzufügen** (Add) button on the right.\n\n![easybell® customer portal, Extensions and call groups – Add](uploads/a4d4de4cc5bfa1ed4ffa52997a8405d0/easybell_03.png)\n\n- Navigate to the section **Grundeinstellungen** (Basic settings).\n- Choose a name and enter it in the input field **Name**.\n- Navigate to the section **Eingehende Telefonie** (Incoming telephony).\n- Specify a phone number in the selection field **Rufnummer** (Phone number).\n- Choose an extension and enter it in the input field **Durchwahl** (Extension).\n- Make a note of this information, as you will need it later to configure the Behnke Station.\n- Click the **Speichern** (Save) button to apply the configuration.\n\n![easybell® customer portal, creating an extension (basic settings and incoming telephony)](uploads/965768a77616418ebe2ccc5e2b0fa43a/easybell_04.png)\n\n- Navigate to the section **Endgeräte** (Terminal devices).\n- Click the **(+) Hinzufügen** (Add) button on the right.\n\n![easybell® customer portal, Terminal devices section – Add](uploads/ab1edb4e387fc8a170f1442c6efe6093/easybell_05.png)\n\n- Navigate to the section **Grundeinstellungen** (Basic settings).\n- Choose a name and enter it in the input field **Name**.\n- Navigate to the section **Ausgehende Telefonie** (Outgoing telephony).\n- This section determines whether the Behnke Station is enabled for external calls.\n- To do this, select the appropriate number block in the selection field **Ausgehender SIP-Trunk** (Outgoing SIP trunk).\n- Choose a name and enter it in the input field **Interne Namensanzeige** (Internal name display).\n- Set the options **Interne Rufnummeranzeige** (Internal number display) and **Externe Rufnummeranzeige** (External number display).\n\n![easybell® customer portal, creating a terminal device (outgoing telephony)](uploads/7c529c3756eb5410a8edfe7df65956c4/easybell_06.png)\n\n- Scroll down until you reach the section **Eingehende Telefonie** (Incoming telephony).\n- Click the gear icon there.\n- Click the extension to which you want to assign the terminal device.\n- Click **Speichern** (Save) to save the configuration.\n\n![easybell® customer portal, assigning a terminal device to an extension](uploads/f1b9d4784dbfa203ebf930f02186d22d/easybell_07.png)\n\n- You return to the previous screen. Scroll all the way down there and click **Speichern** (Save) again.\n\n![easybell® customer portal, saving the configuration](uploads/b35c8444be6b3fd3e186399a5d7fb3a3/easybell_08.png)\n\n- You return to the overview.\n- Click the gear icon next to the terminal device you created in the previous step.\n- Under **Endgerät konfigurieren** (Configure terminal device) you will find the SIP credentials for the Behnke Station, which are needed in the next step.\n- Please make a note of the **SIP-Registrar**, **SIP-Benutzername** (SIP username), and **SIP-Passwort** (SIP password).\n\n![easybell® customer portal, SIP credentials of the terminal device](uploads/ffb936ac127e1a3cb93e8bd48dc9490b/easybell_09.png)\n\n<!-- block: konfiguration-der-behnke-station -->\n### 1.2. Configuring the Behnke Station\n\n%[SIP_KONFIGURATION_BS_1](SIP_KONFIGURATION_BS_1)%\n\n   | Behnke Station field             | easybell® value        |\n   | -------------------------------- | ---------------------- |\n   | Phone number/username            | SIP username           |\n   | User ID                          | SIP username           |\n   | Password                         | SIP password           |\n   | Server                           | secure.pbx.easybell.de |\n   | Port                             | 5061                   |\n   | Transport protocol               | TLS                    |\n\n- Scroll to the section **Encryption**\n- Set the option **Media encryption** to the value **SRTP**\n- Set the option **Enforce media encryption** to the value **no**\n\n%[SIP_KONFIGURATION_BS_2](SIP_KONFIGURATION_BS_2)%\n\n<!-- block: faq -->\n## 2. FAQ\n_If a party in the phone connection does not support secure transmission of the voice connection and this is not required, media encryption can also be set back from \"SRTP\" to \"none\". If call setup is also to take place unencrypted, pbx.easybell.de can be entered as the SIP server, the port set to 5060, and TCP set as the transport protocol._\n","lastModified":"2026-10-14T13:47:15+02:00"}