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Help for Telekom Deutschland® Cloud PBX

1. Setup guide

This setup guide describes how to commission a Behnke Station as a SIP subscriber on a Telekom Deutschland® Cloud PBX. In the following, it is assumed that the basic configuration of the Telekom Deutschland® Cloud PBX has already been carried out, and we limit ourselves exclusively to the steps required to commission the Behnke Station.

It is assumed that the Behnke-Station is already set up to the extent that access to the web interface is possible. If this is not the case, please follow the instructions provided with your base electronics (manuals) and refer to the technical manualRecently updated — within the last 72 hoursUpdated to complete the basic setup.

1.1. Setting up the subscriber for the Behnke Station

The following section contains only the steps required to create a user. The setup may differ in your installation. If in doubt, please contact your PBX support.

• Open the Telekom Business Service Portal.
• Log in.
• Open the configuration page of your Cloud PBX.
• Activate the expert view by clicking the zur Expertenansicht (to expert view) button.
• At the top of the menu bar, click the menu item Mein Unternehmen (My company).

• A new workstation must be created.
• Click the Arbeitsplatz einrichten (Set up workstation) button.
• Fill in the fields according to Telekom's specifications.

• Navigate to the section Endgeräte zuweisen (Assign devices).
• In the list, select andere Endgeräte (other devices).
• A submenu opens → select weitere Endgeräte (further devices) there.
• In another submenu, select universelles Basisprofil (universal base profile).
• Assign this profile to the workstation you created earlier.
• Then click Weiter (Next) to complete the setup.

• In the sidebar, navigate to Arbeitsplätze verwalten (Manage workstations).
• Select the workstation you created earlier and click Bearbeiten (Edit) on the right.
• In the selection menu, select Anzeigen/Bearbeiten (View/Edit).

• In the menu on the left, navigate to the item Endgeräte-Einstellungen (Device settings), which is located in the submenu of Arbeitsplätze (Workstations).

• Click the universelles Basisprofil (universal base profile).
• Navigate to the section SIP-Accountdaten (SIP account data).
• Make a note of the displayed access data, as it is needed to configure the Behnke Station.
• If this section is not displayed, please activate the Expertenansicht (expert view) (see Fig. 2).

1.2. Configuring the Behnke Station

• Open your browser
• Access the Behnke Station web interface
• Log in

• Click the menu item in the sidebar.
• Navigate to the SIP Account 1 or SIP Account 2 section.
• Set the Register option to yes

• Use the assignments from the following table and enter the information in the corresponding input fields (in the SIP Account 1 section, if applicable SIP Account 2) of your Behnke station.
• Open your browser
• Go to the web interface of the Behnke Station
• Log in

• Scroll to the section Encryption

• Set the option Media encryption to the value SRTP

• Set the option Enforce media encryption to the value no

• Set the option Verify server certificates to the value no

• Click Save in the sidebar to save the configuration

• Wait a moment until the Behnke Station is reachable again

• If the registration is successful, the Registration state option changes to the value registered

• If this is not the case, please check the previous steps again

• Click the menu item Buttons in the sidebar to save the configuration
• Navigate to the section of the button to be configured, e.g. Button 1
• Set the Action option to the value Call
• In the input field of the Phone number option, enter the number that should be called when the button is pressed
• Click Save in the sidebar to save the configuration

The configuration of the Behnke Station was last updated for version 5.26.

2. FAQ