Support ticket

~~Please note:~~

Please refer to the help on the web interface, the manual and the informationen in our wiki!
If you can't solve the problem with these explanations please contact the Behnke support.

Use this form to create a support ticket.

1What is it about?

SetupCommission a device or featureMalfunctionSomething does not work (any more)QuestionAbout product, feature or compatibilityFirmwareUpdate, version, platformOtherAnything else

Simple ticketWithout the assistant: describe your request in your own words and add your contact details.

2Your Behnke Station

The more precise these details, the faster we can help. Leave empty whatever you do not know.

Serial number optionalOn the type plate and in the web interface under System → Information.

Firmware version optionalWeb interface → System → Information.

Platform optionalDetermine the platform →

Operating mode optional

PBX / SIP provider optional

Remote / indoor station optional

Project / site optional

3Description

How would you like to describe your request? GuidedWe ask for the essentials Free textWrite it yourself

What do you want to achieve, or what should happen?

What happens instead?

Since when? Was anything changed before? optional

What have you tried already? optional

Attachments optional

Drop files here or browse Images (PNG, JPG, GIF, WebP, up to 8 MB each) and Behnke Station diagnostic data (ZIP, up to 15 MB). At most 5 files, 15 MB in total.

4Contact

First name

Last name

Company

Phone number

E-mail

Information on how we process your data and attachments can be found in our privacy policy.

required field

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Support ticket

1What is it about?

2Your Behnke Station

3Description

Attachments optional

4Contact

Your details at a glance

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