Trouble shooting

General trouble shooting

• Forgot your admin password
• Can't call up the web interface
• Boot Loop
• Device won't boot after update

Trouble shooting for menu item "Network"

• Behnke Station doesn't obtain an IP address via DHCP

Trouble shooting for menu item "SIP phone"

• SIP registration is failing
• Calls cannot be established

Trouble shooting for menu item "Camera"

Trouble shooting

• Behnke Station doesn't find the camera

Trouble shooting IP video software

• Door opener button in the IP video software has no function
• Software doesn't find cameras/Behnke Stations automatically
• Windows® blocks the software due to unknown publisher
• Configuration is not saved permanently
• Login input fields for camera are greyed out
• License key doesn't work

Trouble shooting for menu item "Buttons"

• Pressing a button without effect

Trouble shooting for menu item "Relays"

• Relay cannot be activated

Trouble shooting for menu item "Acoustics"

• One-way Audio

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This site is not up-to-date and has to be revised.