Help for AVM® FRITZ!Box® 7590
1. Setup guide
This setup guide describes how to commission a Behnke Station as a SIP subscriber on a FRITZ!Box®. In the following, it is assumed that the basic configuration of the FRITZ!Box® has already been completed, and we limit ourselves exclusively to the steps required to commission the Behnke Station.
It is assumed that the Behnke-Station is already set up to the extent that access to the web interface is possible. If this is not the case, please follow the instructions provided with your base electronics (manuals) and refer to the technical manualRecently updated — within the last 72 hours to complete the basic setup.
1.1. Setting up the subscriber for the Behnke Station
The following section contains only the steps required to create a user. The setup may differ in your installation. If in doubt, please contact your PBX support.
- Open the FRITZ!Box® management console.
- Log in with your administrator account.
- In the sidebar, click the menu item Telephony.
- In the submenu, click the menu item Telephony Devices.
- At the bottom right, click the button Set Up New Device.
- Select the option Door intercom.
- Click Next.
- Select LAN/WLAN (IP door intercom).
- Enter a name (freely selectable).
- Click Next.
- Enter a User name.
- Enter a Password.
- Make a note of this information, as it is needed to configure the Behnke Station.
- Click Next.
- Now, under Forward doorbell to, assign to bell button 1 the destination that should be called when the button is pressed.
- If your Behnke Station has more than one call button or a display, you can also create and set up additional bell buttons.
- Click Next.
- Click Apply.
Optional: Video display on an AVM® FRITZ!Fon®
If you use an AVM® FRITZ!Fon® and your Behnke Station has a camera, the camera image can be displayed on the AVM® FRITZ!Fon®.
- Open the FRITZ!Box® management console.
- Log in with your administrator account.
- In the sidebar, click the menu item Telephony.
- In the submenu, click the menu item Telephony Devices.
- In the input field Character string for door opener, enter the relay activation code (default:
0#). - In the input field Live image, enter the URL for retrieving the camera image.
- URL format:
http://{IP address of the Behnke Station}:8080?key={retrieval password}&.jpg(further information to follow)
Note for external cameras
If you use an external camera with its own IP address, please take the retrieval URL from the camera's manual or from this overview. Please note that the camera must return a single image via the URL.
1.2. Configuring the Behnke Station
- Open your browser
- Access the Behnke Station web interface
- Log in
- Click the
- Navigate to the SIP Account 1 or SIP Account 2 section.
- Set the Register option to yes
- Use the assignments from the following table and enter the information in the corresponding input fields (in the SIP Account 1 section, if applicable SIP Account 2) of your Behnke station.
- Open your browser
- Go to the web interface of the Behnke Station
- Log in
| Behnke Station field | FRITZ!Box® value |
|---|---|
| Phone number/user name | User name |
| User ID | User name |
| Password | Password |
| Server | IP address of the FRITZ!Box®, or "fritz.box" |
- Click in the sidebar to save the configuration
- Wait a moment until the Behnke Station is reachable again
- If the registration is successful, the Registration state option changes to the value registered
- If this is not the case, please check the previous steps again
- Click the menu item in the sidebar to save the configuration
- Navigate to the section of the button to be configured, e.g. Button 1
- Set the Action option to the value Call
- In the input field of the Phone number option, enter the number that should be called when the button is pressed
- Click in the sidebar to save the configuration
The configuration of the Behnke Station was last updated for version 5.26.
2. FAQ
Click the respective problem to get a more detailed description and solutions.
The SIP registration of the Behnke Station fails, even though the setup was done as described in the setup guide.
Please check the following:
- The user name and the password stored in the FRITZ!Box® must not be identical.
- The password must be rated at least **good** by the FRITZ!Box® (the password must be at least eight characters long and may only consist of letters, digits and special characters).
- There are known cases in which no telephony devices could be registered any more after changes to the configuration of the FRITZ!Box®. If in doubt, please restart the FRITZ!Box®.