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Setting Up a Behnke IP Intercom System for the First Time

This setup guide walks you through the first-time setup of a simple Behnke IP intercom system with one door station and one indoor station.

Once setup is complete, call button 1 on the door station can call the indoor station with intercom ID 1.

Requirements

The following are required for the minimal system:

• 1 Behnke door station
• 1 Behnke indoor station
• 1 PoE or PoE+ switch
• 2 network cables

For a door station with a hearing loop, a PoE+ switch may be required, depending on the hardware used.

Both Behnke stations must be able to communicate with each other over the IP network.

The following configuration is used for this setup guide:

1. Connecting the devices to the network

First, put the PoE or PoE+ switch into operation.

Then connect the door station and the indoor station to the switch, each with a network cable.

Außenstation
      |
      |
  PoE-Switch
      |
      |
Innenstation

The devices start automatically once they are connected to the PoE supply.

The Behnke stations first try to obtain an IP address via DHCP. If no DHCP server is available, they use a self-assigned link-local address from the 169.254.0.0/16 network.

2. Setting up the door station

The initial configuration of the door station can be performed using the configuration button.

The configuration button is located on the connection board of the door station.

* Configuration button

Press the configuration button once to start the initial configuration.

Then make the following settings:

1. Language: German
   Press the configuration button 2 times.

2. Operating mode: Intercom mode
   Press the configuration button 4 times.

3. Intercom group: Group 1
   Press the configuration button 1 time.

After the intercom group is selected, the configuration is saved.

This completes the basic setup of the door station.

3. Setting up the indoor station

Connect the indoor station to the PoE switch and wait until the device has fully started.

For indoor stations, we recommend performing the initial configuration via the display.

During the initial configuration, select:

• Language: German
• Operating mode: Intercom mode
• Intercom group: 1
• Intercom ID: 1
• Name: for example Reception

Afterwards, further settings offered, such as inside door, code lock and automatic preview, can be set according to the installation.

For basic communication between the door station and the indoor station, the decisive factors are in particular the same intercom group and the intercom ID of the indoor station.

4. Checking the function

After the initial configuration, the door station and the indoor station are basically ready for operation.

Since both devices are in intercom group 1 and the indoor station has ID 1, call button 1 of the door station is automatically assigned to this indoor station, as long as no other call number has been configured for the button.

Press call button 1 on the door station.

The indoor station should ring.

Außenstation
Taste 1
   |
   | Gruppe 1 / ID 1
   v
Innenstation
ID 1

Answer the call at the indoor station and check the voice connection.

For a door station with a camera, the video transmission can also be checked.

5. Naming the door station

After the initial configuration, the door station initially uses its automatically assigned hostname.

For a clearer overview of the system, it is advisable to assign a meaningful name such as Main entrance, Entrance or Delivery.

The door station can be configured via the configuration mode of an indoor station.

Open the configuration mode of the indoor station and:

• Log in with the administrator password
• Select the door station

• Open General
• Select Station name
• Enter the desired name
• Save the configuration

After saving, the door station is displayed under the assigned name.

6. Result

The basic Behnke IP intercom system is set up.

The devices are in the same intercom group, and the indoor station can be addressed via its intercom ID.

The following applies to the minimal system used here:

Sprechanlagengruppe: 1

Außenstation
   |
   | Taste 1
   v
Innenstation
Sprechanlagen-ID: 1

Further call buttons, indoor stations and intercom groups can then be set up according to the desired installation.

7. If the connection does not work

In particular, check the following:

• Are the door station and the indoor station in the same intercom group?
• Does the indoor station have the expected intercom ID?
• Can both devices reach each other over the IP network?
• Do all devices of the IP intercom system use the same administrator password?
• Do all devices use at least firmware version 5.85?
• Has an individual call number already been configured for the call button?

For a call button that has not been individually configured, the following applies in intercom mode:

Taste 1 → ID 1
Taste 2 → ID 2
Taste 3 → ID 3
...

8. FAQ