Help for AGFEO® ES 516
1. Setup guide
This setup guide describes how to put a Behnke Station into operation as a SIP extension on an AGFEO® ES 516 telephone system. In the following, we assume that the basic configuration of the AGFEO® ES 516 telephone system has already been completed, and we limit ourselves exclusively to the steps required to put the Behnke Station into operation.
It is assumed that the Behnke-Station is already set up to the extent that access to the web interface is possible. If this is not the case, please follow the instructions provided with your base electronics (manuals) and refer to the technical manualRecently updated — within the last 72 hours to complete the basic setup.
1.1. Setting up the extension for the Behnke Station
The following section contains only the steps required to create a user. The setup may differ in your installation. If in doubt, please contact your PBX support.
- Open the AGFEO® management console in your browser
- Log in with your administrator account.

- In the menu at the top left, in the section Hardware, click Device settings

- Click Create device (see Fig. 3)

- A dialog box opens in the browser
- For Device type, select the value SIP-TFE
- Confirm the selection by clicking Add

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Navigate to the right-hand side of the browser, to the section headed by the operating mode (SIP-TFE).
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There, in the input field User, define a user name for the Behnke Station.
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Also define a password for the Behnke Station in the input field Password.
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Make a note of this information for later, as you will need it to configure the Behnke Station.
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Under DTMF digits - Open, enter the code for controlling the door opener (default setting 0#)
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Make a note of the numbers for the buttons of the Behnke Station. These are needed in the next step.
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If you need more than the four buttons already created, simply create them using the Create door button button and make a note of these as well.
Video retrieval with a Behnke Station with camera
This section is only necessary if you want to use a camera-
Navigate to the input field Video stream URL (MJPG)
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In this input field, enter the URL for retrieving the video stream from the Behnke Station. It has the following format:
http://{IP address of your Behnke Station}:8080?key=&.mjpg -
Navigate to the input field Still image URL (JPG)
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In this input field, enter the URL for retrieving a still image from the Behnke Station. It has the following format:
http://{IP address of your Behnke Station}:8080?key=&.jpg
Note: The URLs are only valid if you use a camera that is connected to the Behnke Station. If you use an external camera, please refer to its manual for the URLs.
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Then click the Apply button to save the configuration.

- At the top in the menu bar, in the section Call distribution, click the menu item Doors

- Here, click the Create door call distribution button
- Select the button of the Behnke Station to which you want to assign a phone number

- The selected button should now appear in the list.
- Highlight the button by selecting it with a left click.
- Navigate to the right, to ACTION: CALL USER
- Click No call target

- A new window opens showing all users created in the telephone system.
- Select the user that the Behnke Station should call when the corresponding button is pressed.
- Close the window
- Save the configuration by clicking Apply.

The configuration in the AGFEO® management console is now complete. In the next step, follow the configuration of the Behnke Station.
1.2. Configuring the Behnke Station
- Open your browser
- Access the Behnke Station web interface
- Log in

- Click the
menu item in the sidebar.
- Navigate to the SIP Account 1 or SIP Account 2 section.
- Set the Register option to yes

- Use the assignments from the following table and enter the information in the corresponding input fields (in the SIP Account 1 section, if applicable SIP Account 2) of your Behnke station.
- Open your browser
- Go to the web interface of the Behnke Station
- Log in

| Behnke Station field | AGFEO® ES 516 value |
|---|---|
| Phone number/User name | User name (see Device settings) |
| User ID | User name (see Device settings) |
| Password | Password (see Device settings) |
| Server | IP address of your AGFEO® system |
- Click in the sidebar to save the configuration
- Wait a moment until the Behnke Station is reachable again
- If the registration is successful, the Registration state option changes to the value registered
- If this is not the case, please check the previous steps again

- Click the menu item in the sidebar to save the configuration
- Navigate to the section of the button to be configured, e.g. Button 1
- Set the Action option to the value Call
- In the input field of the Phone number option, enter the number that should be called when the button is pressed
- Click in the sidebar to save the configuration

The configuration of the Behnke Station was last updated for version 5.26.
2. FAQ
There is a problem with communication:
- poor/tinny voice quality
- what is said outside cannot be heard inside
- when someone speaks outside, you hear yourself through the loudspeaker
- In the AGFEO® system, as a test, please tick Always set up voice path via the system in the Device settings for the SIP extension of the Behnke Station. This setting is recommended for all extensions that are not system terminals. Alternatively, the Behnke Station can simply be set up as a SIP-TFE on the system (see the setup guide above).
<li>There may be a problem with the audio codecs. As a test, please click the menu item <span class="bs-menu-pill"><i class="wiki-icon" style="--icon-url: url('https://cdn.behnke.support/assets/symbols/symbol_ipphone.png');"></i><span class="bs-menu-pill__label">SIP Phone</span></span> in the left sidebar and, in the section <b>Voice codecs</b>, allow only one codec or, if necessary, try different codecs one after another. There are known cases in which only G.726 could be used, and other cases in which one of the two G.711 variants had to be selected.
</li>
When using a remote device with video display (e.g. Gigaset® Maxwell 4, Maxwell 10, Auerswald® COMfortel® or a bintec-elmeg® device), the video image is not displayed when the Behnke Station calls.
The Behnke Station is set up on the system as a SIP-TFE. All communication then runs via the telephone system (both SIP and RTP with audio). In the SIP INVITE to the remote device, the system replaces the phone number of the Behnke Station with a different number. If the phone number of the Behnke Station is entered as the SIP ID in the terminal device, the call can therefore not be matched, and the terminal device does not retrieve the video. First you need to find out which number the bell button has on the system. Each call button of the Behnke Station is assigned a number (by default 80 for call button 1, 81 for button 2, etc.). In the remote device, the SIP ID to enter is then not the phone number of the Behnke Station but 23. So if the button has the number 80 on the system, you must enter 2380 here.