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Configuration guide innovaphone® IPVA

1. Configuration guide

This configuration guide describes how to set up a Behnke Station as a SIP extension of an 3CX® innovaphone® IPVA PBX. We are assuming that the basic configuration of the innovaphone® system has already been done, and we will only describe the steps required to register the Behnke Station with innovaphone®. We also assume that the Behnke station has already been integrated into the network and can be accessed via the IP address in a browser. It is assumed that the Behnke-Station is already set up to the extent that access to the web interface is possible. If this is not the case, please follow the instructions provided with your base electronics (manuals) and refer to the technical manualRecently updated — within the last 72 hoursUpdated to complete the basic setup.

1.1. Configuring the extension for the Behnke Station

Please note that the configuration of the extension is only shown very briefly and the configuration may vary for your IPVA. If in doubt, please contact your innovaphone® support.

• First, please open the innovaphone® Management Console in your browser and log in with your admin credentials. Then click on "PBX" in the menu above.

  

• From there, go to Objects, select "User" from the drop-down box, and click "new" to the right of it.

  

• A new browser window will open. Fill in the "Long Name", "Display Name" and "Name" fields here. Enter an extension number for the Behnke station in the "Number" field. With the two fields "Password" and "retype password" you can specify the login password for the Behnke station. Then enter a unique designation in the "Hardware ID" field below. Finally, click on "Apply".

  The following section contains only the steps required to create a user. The setup may differ in your installation. If in doubt, please contact your PBX support.

1.2. Configuring the Behnke Station

• Open a new tab in your browser, enter the IP address of the Behnke Station in the address bar and log in.

  

• Click on "SIP Phone" in the menu. Scroll down to "SIP account 1" and select the option "yes" for "Register".

  

• Then fill in the fields with your innovaphone® SIP credentials as follows and click "Save" on the left.

  Field Behnke-Station	Value IPVA
  Phone number/user name	"Hardware ID"
  User ID	"Name"
  Password	"Password"
  Server	IP address of the IPVA

  If the registration was successful, the "Registration state" changes to registered.

  

• Then click "Buttons" in the menu on the left. For the desired call button enter the extension number or phone number that is to be called when the button is pressed. Then click "Save" on the left.

  

• Open your browser

• Access the Behnke Station web interface

• Log in

• Click the menu item in the sidebar.
• Navigate to the SIP Account 1 or SIP Account 2 section.
• Set the Register option to yes

• Use the assignments from the following table and enter the information in the corresponding input fields (in the SIP Account 1 section, if applicable SIP Account 2) of your Behnke station.
• Open your browser
• Go to the web interface of the Behnke Station
• Log in

• Click Save in the sidebar to save the configuration
• Wait a moment until the Behnke Station is reachable again
• If the registration is successful, the Registration state option changes to the value registered
• If this is not the case, please check the previous steps again

• Click the menu item Buttons in the sidebar to save the configuration
• Navigate to the section of the button to be configured, e.g. Button 1
• Set the Action option to the value Call
• In the input field of the Phone number option, enter the number that should be called when the button is pressed
• Click Save in the sidebar to save the configuration

The configuration of the Behnke Station was last updated for version 5.26.

2. Trouble shooting

3. Legal notices

Legal notices